Lochrin Apartments by Edinburgh City Apartments

Very Poor
Traveller Type:
  : Location.
  : The toilet was not clean and the toilet seat was not fully attached to the toilet, it seemed to be held on with some sort of glue. The owner did not acknowledge this issue when immediately reported on entry, and when we complained via booking.com after our stay, stated we hadn't reported the issue - this is unfortunately not the truth, as the owner did in fact respond to issues with the bed setup in the very same message. I have attached a screenshot of the conversation to this review for context. As noted above, the second bed was not made up for two as requested and we had to find another sheet from the single bed and re-make the bed ourselves, this was ultimately fine, but worth noting given the attitude of this owner to our other complaints. The shower also is exceptionally weak in terms of pressure. I haven't experienced a shower with so little water before. Very disappointing. To date, I have never needed to leave a negative review on booking.com, and am very disappointed with the price we paid for this accommodation as it did not match the service we received. Hopefully this review is useful to other travellers.

Wonderful
Traveller Type: Family with Young Children
  : Accessible to places we wanted to explore
  : 2bedroom and bathroom door lock do not latch. bedroom window blinds do not hold down. no oven tray